For attorneys and firms · How it works · 2 min read · Updated November 4, 2026
Paying for a legal nurse consultant through NurseTide Legal
Flat fees and hourly deposits, the 10% platform fee, card or bank payment, held funds, refunds and disputes.
You pay for a consultant through NurseTide Legal when you hire them. The money is held until the case closes, then paid to the consultant. Here's exactly how it works.
What you pay
| Flat fee proposal | Hourly proposal | |
|---|---|---|
| At hire | The flat fee | A deposit: the hourly rate × estimated hours |
| At close | Nothing more | The balance for any hours above the deposit, or a refund of the unused part |
| Platform fee | 10%, added on top | 10%, added on top |
The consultant receives the full amount of their proposal. The 10% platform fee is shown separately at checkout and on your receipt.
How you pay
- Card: the consultant is hired as soon as the payment goes through.
- Bank transfer (ACH): cheaper for larger engagements. Bank payments take 2 to 4 business days to clear; the consultant is hired once the money arrives, and the case shows "Bank transfer clearing" until then.
Payments are processed by Stripe. NurseTide Legal never sees or stores your card number.
Where the money goes
- Held: while the case runs, the payment is held by the platform, not by the consultant.
- Released at close: when you close the case, the payment goes to the consultant's own payout account.
- Hourly cases: the consultant logs their time in the workspace. At close you see the hours against the deposit and either pay the balance or get the unused part back automatically.
Refunds
Refunds, including the unused part of an hourly deposit, go back to the original card or bank account through Stripe, automatically. If a payment arrives after another consultant was already hired, it's refunded too.
Disputes
If something goes wrong, raise a dispute from the case instead of closing it. An open dispute holds the payout until our team reviews the work, the messages and the deliverables, and resolves it. A card chargeback also holds the payout.
Receipts
Every payment has a receipt under Billing, showing the consultant's amount, the platform fee and the payment method. Use it for client cost reimbursement.
Bringing your own consultant?
If you already work with a nurse consultant, a workspace plan lets you run private cases with them in the same secure workspace, without the marketplace fee. Plans start at $149 a month. See Use your own consultant on your dashboard.